Returns & Exchanges

At CarMats, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns or exchanges on all unworn items. Simply ensure your products are in their original condition with tags attached to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all original garment tags and labels are still attached.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it to the outside of your package before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing